ROS Academy™ Training Schedule
ROS® delivers training with strategies proven to grow your franchise
The ROS Academy 2024 Training Dates are below. Brand Partners, to register, click the link and register in ROSIE®. All courses are exclusively for our Brand Partners.
Recruiter Work Session
When: Tuesday, March 5-Thursday, March 7, 2024
Time:
Day 1 – 3 pm-6 pm CT
Day 2 – 9 am-6 pm CT
Day 3 – 9 am-12 noon
Who: Manger/Recruiter/Coordinator
What: This in-person session is geared for the Manager and Recruiter, but Coordinators also find value in attending. During this session, Recruiters will learn key skillsets and habits they should be doing during the ROS® Process with their candidates. These best practices should become habits for the recruiters as they become more seasoned and will help take their recruitment to the next level. They will dive deep into the recruiter manual and discuss the different phases and steps of the discovery process. Including, call planning, active listening, written communication, follow-up communication, brand story, and data and metrics. You will also learn how to complete the best step 1 call, get a candidate to complete the candidate questionnaire, and get a candidate to Discovery Day.
Where: In-Person
CGI Franchise
18 S Main St #700
Temple, TX 76501
This event has passed
Community Practice: Pillar II – Step 1 Commitment Outreach/Blitz
When: Tuesday, April 16, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: All Recruitment Team Members, CEOs
What:The Community Practice Pillar II – Step 1 Commitment outreach session is a real-time dive in and make some dials session. This is NOT a training. It is designed to get your team moving, stir up some momentum, train and educate all of the Recruitment Team members (brand executives, operations teams and more are welcome to join) on their best practices, challenges, and obstacles they will face when doing Pillar II. All attendees should come prepared with lists to make calls and present results. You will get ROS Community™ feedback on your message, learn about reengagement and having a meaningful conversation to get a Step 1 Commitment.
Where: Virtual
This event has passed
Pillar III Phase II – Steps 4,5,6 Work Session
When: Tuesday, April 23, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: Manager/Recruiter/Coordinator
What:A key skill for Recruiters is transitioning candidates from various steps and phases in the process. This work session will focus on transitioning from Phase I: “vision” to Phase II: “grind.” Recruiters and Managers will learn best practices for managing expectations, having candidates continue to explore their brand, and what signs to look for while doing so. Also, during this session, we will focus in on the skillsets and tools that should be utilized when taking a candidate through Pillar II – Steps 4, 5 and 6 of the ROS® 8-Step Discovery Process.
Where: Virtual
ROS® Recruitment Coordinator Training
When: Tuesday, May 7, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: Coordinator/Appointment Setter
What: During this training session, the Recruitment Coordinator will understand ROS® best practices, tools that are available, reporting, skillsets needed and responsibilities of their role throughout the ROS® process. The Coordinator is the glue that holds everything together for the recruitment teams.
Where: Virtual
Management Summit
When: Tuesday, May 14-Thursday, May 16, 2024
Time:
Day 1 – 3 pm-6 pm CT
Day 2 – 9 am-6 pm CT
Day 3 – 9 am-12 pm CT
Who: Executive Sponsor/Manager
What: This course is designed to educate, inspire, train, and guide the Manager on how to lead, manage, and coach their recruitment team to accomplish its recruitment goals. During this session, you will gain a deeper understanding of your metrics, what they mean, and what you can do to improve the numbers. You will also learn the keys to establishing a recruitment team rhythm and the keys to well-run meetings and events with candidates, your team, and even ROS ®Support Team.
Where: In-Person – Houston, Texas – Christian Brother’s Automotive Headquarters
Pillar III – Phase III – Step 7, 8 Work Session
When: Thursday, May 30, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: Recruiter/Manager/Coordinator
What: Phase 2 “the grind” comes to an end when a candidate attends Discovery Day (Step 6). In this work session, Recruiters will learn the best practices of transitioning someone from the “grind” into the “angst” phase of the process. Recruiters will work on their role, communication post Discovery Day, important skills needed that help ensure someone is committed to continuing in the process and moves forward with signing a franchise agreement. In other words, “closing” the deal!
Where: Virtual
Pillar II – Step 1 Commitment – Appointment Setter Work Session
When: Tuesday, June 11, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: Appointment Setter/Coordinator/Recruiters doing Appointment Setting
What:Pillar II of the ROS® is one of the most important Pillars of the process and often overlooked and typically lacks proper reporting and metric analysis. This session is designed to train and educate the Appointment Setter and other team members on their best practices, challenges, and obstacles they will face when doing Pillar I. Including how to property track activity with by utilizing the ROS® Appointment Setter Tracking Report and metric analysis. Come prepared to discuss the importance of the appointment-setting role and practice putting those skills in place. This training includes hands-on and practical “how-tos” to help you achieve your Pillar II results.
Where: Virtual
Community Practice: Pillar II – Step 1 Commitment Outreach/Blitz
When: Tuesday, July 16, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: All Recruitment Team Members, CEOs
What:The Community Practice Pillar II – Step 1 Commitment outreach session is a real-time dive in and make some dials session. This is NOT a training. It is designed to get your team moving, stir up some momentum, train and educate all of the Recruitment Team members (brand executives, operations teams and more are welcome to join) on their best practices, challenges, and obstacles they will face when doing Pillar II. All attendees should come prepared with lists to make calls and present results. You will get ROS Community™ feedback on your message, learn about reengagement and having a meaningful conversation to get a Step 1 Commitment.
Where: Virtual
Neuroscience of the Candidate Experience
When: Tuesday, July 23, 2024
Time:
10 am-12 pm CT
1 pm-3 pm CT
Who: Manager/Recruiter/Coordinator
What:Utilizing the book Conversational Intelligence, you will focus on the neuroscience behind the candidate experience. Learning how to use build trust and get extraordinary results. This session is great for the entire Recruitment Team.
Where: Virtual
Annual Planning Session-Building Your Plan for Growth
When: Tuesday, August 13, 2024
Time:
10 am-12 pm CT
Who: Exec. Sponsor/Manager/Recruiter
What: Annual Planning is vital to every brand and starting early in the process will ensure your brand has time to build the right plan for growth. During this two-hour session we will review best practices along with sharing both samples and templates of the tools that are available on ROSIE™ to help your brand build a thorough annual recruitment plan. Tools include brand, department and individual recruitment plans along with budgets and more.
Where: Virtual
Understanding DISC Personality Profile in Recruitment
When: Tuesday, August 27, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: All
What: Led by an industry expert in DISC Profiles, you will gain a deeper understanding of the DISC Profile and learn how to use the DiSC Profile to help you while working with candidates and team members. You will know what actions to alter to meet your candidate’s needs while they are going through the ROS® Discovery Process along with onboarding them as a new franchisee into your network. Make sure you have your own DISC Profile available for this session!
Where: Virtual
Recruiter Work Session
When: Tuesday, September 3-Thursday, September 5, 2024
Time:
Day 1 – 3 pm-6 pm CT
Day 2 – 9 am-6 pm CT
Day 3 – 9 am-12 noon CT
Who: Manager/Recruiter/Coordinator
What: From a first time Recruiter to highly advanced, this virtual session is geared to focus in on the skillsets and habits every Recruiter should have to achieve their results by utilizing the ROS® Process with their candidates. We will once again dive into the ROS® Recruiter Manual and discuss the different phases and steps of the discovery process. Another key item being reviewed is the Individual Recruitment Plan (IRP) and understanding how to use this tool. This is a must attend for all Recruiters and Managers.
Where: Virtual
Pillar III – Phase II – Step 4 – Market/Territory Analysis Work Session
When: Tuesday, September 17, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: Manager/Recruiter/Coordinator
What: A key skill for Recruiters is transitioning candidates from Phase I: “vision,” to Phase II: “grind,” and the utilization of key best practices for managing a candidates expectation. Step 4 in the Discovery Process will help a candidate continue to explore your brand, understand the territory and funding options available. This session will focus on the market/territory analysis portion of Step 4. Each brand’s territory step looks different. If we set it up correctly, this part of the “Grind Phase” is the most exciting thing a candidate will do. This session is more of a workshop; you’ll bring your own FDD definition of a territory, learn best practices, and come away with an outline of how you might do Step 4 best at your brand.
Where: Virtual
Community Practice: Pillar II – Step 1 Commitment Outreach/Blitz
When: Thursday, October 10, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: All Recruitment Team Members, CEOs
What: The Community Practice Pillar II – Step 1 Commitment outreach session is a real-time dive in and make some dials session. This is NOT a training. It is designed to get your team moving, stir up some momentum, train and educate all of the Recruitment Team members (brand executives, operations teams and more are welcome to join) on their best practices, challenges, and obstacles they will face when doing Pillar II. All attendees should come prepared with lists to make calls and present results. You will get ROS Community™ feedback on your message, learn about reengagement and having a meaningful conversation to get a Step 1 Commitment.
Where: Virtual
Pillar III – Phase II – Step 4 – Funding & Financing Options
When: Tuesday, November 5, 2024
Time:
10 am-12 pm CT
1:30-3 pm CT
Who: Manager/Recruiter/Coordinator
What: Funding is a big step in Phase II of ROS®, but that doesn’t mean the conversation starts there. This session will provide an overview of the most common types of lending and then talk about how Recruiters can start the conversation even from Step 1. Having a strong lending partner is a piece of the pie, and you’ll also have the opportunity to connect with lenders. This work session will provide your recruitment team with a high-level understanding of funding options for your candidates, key discussion topics to make sure that are covered during Step 4 and best practices for working with your candidate and funding partner.
Where: Virtual
Management Summit
When: Tuesday, November 12-Thursday, November 14, 2024
Time:
Day 1 – 3 pm-6 pm CT
Day 2 – 9 am-6 pm CT
Day 3 – 9 am-12 pm CT
Who: Executive Sponsor/Manager
What: During this session, we will slow down and focus in on your brands results, best practices, goals, and taking recruitment to the next level during the next year. We will work on skillsets needed to train, inspire, manager, lead, and coach your recruitment team to accomplish your goals recruitment goals. Managers should come to this session with their annual plan in place and ready to dive deep into understanding of your current metrics, what they mean, and what you can do to ensure you achieve your annual plan for the next year.
Where: In-Person
CGI Franchise
18 S Main St #700
Temple, TX 76501
Interested in recruitment training for your brand?
The training and education opportunities for franchise recruitment are provided exclusively for ROS® Brand Partners. If you are a franchisor interested in a proven recruitment solution, including our highly effective classes, let’s discuss joining our community as a Brand Partner.
Register for Brand Partner Training
All courses are exclusively reserved for ROS® Brand Partners.
Registration is as easy as 1-2-3
- Fill out the form for each class you plan to attend. If you are registering your team, fill out the form for each person.
- Look for confirmation details from Jenny as the training approaches. If you need to cancel or have a question, email Jenny.
- Add the dates to your calendar and prepare to take your recruitment game to the next level!
We Get Franchise Recruitment.