We are not consultants, outsourced development, or franchise brokers.
CGI Franchise is a community of franchise development professionals based in downtown Temple, TX. Our franchise community and Brand Partners are global.
The CGI Franchise team coaches and trains your brand’s development team to help them understand and apply our system based on real-time, hands-on franchise development experience. The team will coach you through the ROS® process and train you to accurately record data based on your brand’s numbers. The Recruitment Operating Systems’®’ success is the result of our team’s cumulative recruitment history. It is constantly being evaluated against industry standards, trends, and changes and still proves to be one of the most successful processes’ throughout the industry.
Our commitment to each Brand Partner is to help them restore confidence in their brand and their team and teach them how to get the quality candidates they deserve.
Art Coley, Jr • CFE
CEO
Art Coley has been passionate about small business ownership since he was 15 when he opened a hamburger stand in Temple, TX, and eventually started franchising. Art’s various career endeavors have been centered around making small business ownership accessible for entrepreneurs all over the world.
In 2015, Art noticed a gap in the franchising industry. A franchise might have a good business model and initial success in unit-growth, but without a focused system for franchise development, the franchise stalled out. Using decades of experience driving system-wide revenues for Top 200 brands, he formed CGI Franchise. Art and CGI Franchise have addressed the gap in systems and processes for a thriving franchise development team. The system is called the Recruitment Operating System®. Over the years, Art has been influenced by several key figures including a 1994 encounter with Bud Hadfield, founder of the International Center for Entrepreneurial Development (ICED). Bud inspired Art to deepen his understanding of the franchise industry and the correlation it had on small business owners. The rest is history. Art’s passion for working with franchise brands in development, recruiting and onboarding has made him one of the top franchise development professionals in franchising. He resides in Temple, Texas with his wife, Jean. They have three sons, one granddaughter, and one dog.Call or Text 281-658-9409
Email Art
Jenny Langfeld • CFE
Executive Vice President of Operations
Jenny Langfeld has over 15 years of franchising experience and has been a Certified Franchise Executive with the International Franchise Association for 10 years. Her vast knowledge and experience in franchising brings credibility, strong industry knowledge, and hands-on experience to her role as COO.
She has worked with the Top 200 franchise brands across the country. Jenny’s main focus is the implementation of ROS®, required Franchise Development, Onboarding, Systems, and Processes to support Training and Financial Management to deliver results required by the board and investors. Jenny and her family live in Temple, TX with their two dogs.Call or Text 832-257-1561
Email Jenny
Kelley Copelin
President
Kelley Rieves began her career in franchising 16 years ago and has held roles in both operations/support and Franchise Development. Kelley’s experience includes managing large teams of people, coaching numerous franchisees and business owners, directing marketing and lead generation strategies, and managing and building acquisition, conversion, and programs.
Kelley attended University of Houston for her MBA program and also has a Bachelors of Science in Restaurant and Hospitality Management from Texas Tech University. Kelley and her family live in San Antonio, but she also spends much of her time in the Temple area at her family’s farm.
Kayla Dornon
Director of Learning and Education
Kayla leads the Learning & Education effort for CGI Franchise. Kayla’s background is in public education. For over a decade, Kayla served in roles ranging from teaching, curriculum development, and administration. Her experience includes working with student and teacher-learners, and she has a passion for seeing people learn and comprehend content. Kayla’s educational approach is data-driven. When you can see the growth in the data, you know that the content, curriculum, and instruction positively impacts learners. Kayla’s mission at CGI Franchise is to leverage her background in education to impact Brand Partner team members and ensure the best tools are available.
Kayla attended Texas A&M University-Central Texas, where she received a Bachelor of Science in Interdisciplinary Studies. She continued her education at TAMU-CT and obtained a Master’s in Educational Leadership. Kayla lives in Temple, TX, with her two dogs, Sarg and Wrigley. She spends her free time coaching and refereeing youth sports and supporting her five nephews.
Lesley Van Dusen
ROS® Support Manager
Lesley adds a fresh new perspective to franchise recruitment. Her experience includes a variety of public relations and merchandising efforts on behalf of her clients. Lesley’s prior employment has put her in a position to nurture long-term client relationships as well as monitor industry trends. She has worked with customers to assess their particular product and service needs.
Lesley has experience in planning and implementing print, broadcast, interactive, and social media marketing efforts. Lesley utilizes her multi-layered experience in her position with CGI Franchise. Lesley received her Bachelor of Science from Texas State University. She lives in Belton, Texas with her family and assorted animals.
Meagan Kapustka
MarCom Coordinator
Meagan’s franchising career started in 2017 when she started working with Jimmy John’s as a Guerilla Marketing specialist. She traveled from state to state helping franchisees with day-to-day operations and marketing strategies to increase the sales within their market. Her experience grew exponentially when she became a Community Marketing Manager for Jimmy Johns and was working with 60+ stores, where she assisted in training franchise employees in brand standards, proper operation, and helped manage their day-to-day marketing efforts.
During her time as a community marketing manager, she worked closely with the Atlanta Braves, Six Flags Over Georgia, Mercedes Benz Stadium, and the University of Georgia. Meagan graduated from the University of Wisconsin – Whitewater and has her Bachelor’s degree in Public Relations with a Minor in Marketing. She has experience in project management, social media marketing, market research, and brand communications. She currently resides in Temple, Tx with her partner, Lennon, and daughter, Rylie Jean.
Nicole Yates
ROS® Support Specialist
Nicole Yates has a vast career in the franchising world. She has worked with brands within the US and Internationally in Poland, the Caribbean and Central America. Working with a few large brands nationwide and internationally such as RE/MAX, Keller Williams and SpeedPro.
Nicole has been able to learn and gain experience from the franchisor side as well as the franchisee side. Her roles have included Development, franchise sales, brand management, reporting, events, marketing and lead generation.
Nicole’s experience working with various franchise roles (national & international) and with franchise brokers and clients has enhanced her ability to nurture and build client relationships. As a franchise owner herself, she understand the variety of needs on both sides of franchising.
Nicole lives in Colorado with husband and two children.
Daniela Londono
Administrative Assistant
Daniela is an engineer with international administrative assistance experience. She has mainly worked in the real state field which allowed her to learn more about American shared beliefs and values within organizations and families. Daniela uses her organizational and computer software skills to help improve productivity as well as implementing strategies that greatly impact CGI Franchise and their brand partners.
Daniela is passionate about advocacy and assistance, in addition to statistics and continuous learning. She recently obtained her Business Management Course Certificate from the European Business University of Luxembourg. She is originally from Bogota, Colombia, and lives with her husband, Daniel, in Mexico.
Brenda Coley
Office Coordinator
Brenda is originally from Dallas and graduated from H. Grady Spruce in Dallas Texas. She attended college at Central Texas College in Killeen, TX.
Brenda has known Art since day one since she is his mother, giving her a very small edge. She makes sure that whenever a group comes in for training, they are well taken care of and feel a part of the CGI family. She also makes sure that anything and everything office is in tip top shape everyday. Brenda has been married to her husband Art Coley, Sr for 50 years, has 3 grown children and 7 beautiful grandchildren.
We Get Franchise Recruitment.