ROS Academy™ Training Schedule
ROS® delivers training with strategies proven to grow your franchise
The ROS Academy 2025 Training Dates are below. All courses are exclusively for our Brand Partners.
ROS® Discovery Process Education and Training Series – How to Introduce and Review the 8-Step Discovery Process in the Step 1 Call
When: Tuesday, May 13th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Introducing and reviewing the ROS® 8-Step Discovery Process during the Step 1 call is critical for setting expectations and building candidate engagement. This session focuses on best practices for clearly outlining the steps, aligning them with candidate goals, and fostering interest from the outset. Attendees will gain strategies to confidently guide candidates through the process, ensuring a strong foundation for the recruitment journey.
Where: Virtual
Neuroscience of the Candidate Experience and How to Understand and Work with Candidates through the Process
When: Tuesday, May 20th, 2025
Time: 10:30 am – 11:30 am CST
Who: All roles
What: Introducing and reviewing the ROS® 8-Step Discovery Process during the Step 1 call is critical for setting expectations and building candidate engagement. This session focuses on best practices for clearly outlining the steps, aligning them with candidate goals, and fostering interest from the outset. Attendees will gain strategies to confidently guide candidates through the process, ensuring a strong foundation for the recruitment journey.
Where: Virtual
ROS® Manager – How to Generate Leads and Find the Right Profile
When: Thursday, May 22nd, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Generating high-quality leads and identifying the ideal candidate are essential skills for building a strong recruitment pipeline. This session explores effective strategies for leveraging tools, platforms, and outreach techniques to target and attract the right audience. Attendees will gain actionable insights to focus their efforts on the most promising opportunities, ensuring a robust and efficient lead-generation process.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Prepare Candidates for Discovery Day, Signing the Award Letter and Signing of the Franchise Agreement
When: Tuesday, May 27th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Preparing candidates for Discovery Day, signing the Award Letter, and finalizing the Franchise Agreement are pivotal steps in the ROS® 8-Step Discovery Process. This session equips Recruiters with best practices for addressing loose ends, ensuring candidates are fully prepared for Discovery Day, and facilitating a smooth transition through the final stages of the process. Attendees will gain the tools and techniques needed to guide candidates confidently, ensuring a seamless and successful conclusion to their recruitment journey.
Where: Virtual
How to Align Recruitment Strategies with Organizational Growth Objectives
When: Thursday, May 29th, 2025
Time: 10:30 am – 11:30 am CST
Who: Executive Sponsors
What: Executive Sponsors will explore methods for aligning recruitment outcomes with critical metrics such as royalty trends, unit growth, and system-wide sales. The session emphasizes creating a recruitment strategy that directly supports the franchisor’s broader financial and operational goals.
Where: Virtual
Community Blitz Outreach
When: Thursday, June 5th, 2025
Time: 10:00 am – 12:00 pm CST
Who: All Roles
What: Bring the recruitment team together to re-engage leads who are on hold, closed, or unresponsive. The goal is to re-activate interest and schedule Step 1 calls with a Recruiter by creating meaningful, personalized connections during this focused outreach. This collaborative effort helps maximize lead potential and drive recruitment success.
Where: Virtual
How to be as Efficient as Possible during Steps 6-8 of the Discovery Process
When: Monday, June 9th, 2025
Time: 10:30 am – 11:30 am CST
Who: Coordinators
What: Maximizing efficiency during Steps 6-8 of the ROS® Discovery Process is essential for ensuring a seamless candidate experience. This session equips Recruitment Coordinators with strategies to streamline Discovery Day preparation, manage clear and effective communication around Award Letters, and facilitate a smooth transition into the Franchise Agreement and onboarding process. Attendees will gain actionable insights and tools to optimize their workflow, supporting candidates confidently through the final stages of the recruitment journey.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Fill the Five Buckets by Asking Open-Ended Questions in the Step 1 Call
When: Tuesday, June 10th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Asking open-ended questions is a powerful technique for gathering meaningful insights and filling the five buckets during the Step 1 call in the ROS® 8-Step Discovery Process. This session focuses on equipping Recruiters with best practices for crafting thoughtful questions that encourage candidates to share their goals, motivations, and concerns. Attendees will learn strategies to foster deeper engagement and ensure a productive and impactful Step 1 call that lays the foundation for successful recruitment.
Where: Virtual
How to Review and Understand Department Financials
When: Thursday, June 12th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Reviewing and understanding department financials is essential for gaining insights into performance and optimizing resource allocation. This session focuses on interpreting key financial metrics, analyzing common reports, and identifying trends and opportunities for improvement. Attendees will gain practical strategies to make informed decisions that drive departmental success and align with broader organizational goals.
Where: Virtual
How to Establish Communication Strategies for Effective Appointment Setting
When: Tuesday, June 17th, 2025
Time: 10:30 am – 11:30 am CST
Who: Appointment Setters
What: Establishing effective communication strategies is key to achieving appointment-setting success in franchise recruitment. This session provides attendees with techniques for crafting tailored messages, utilizing multiple communication channels, and building rapport to engage candidates effectively. Participants will learn actionable methods to streamline communication processes and secure high-quality Step 1 appointments with confidence and consistency.
Where: Virtual
How to Provide Strategic Oversight in the ROS® 8-Step Discovery Process
When: Thursday, June 19th, 2025
Time: 10:30 am – 11:30 am CST
Who: Executive Sponsors
What: Effective oversight requires tracking performance data throughout the ROS® 8-Step Discovery Process. Executive Sponsors will learn how to use recruitment metrics to identify bottlenecks, evaluate team effectiveness, and align the process with metrics like lead-to-deal conversion rates and overall system growth.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Explore a Candidate’s Professional and Entrepreneurial Experience in the Step 1 Call
When: Tuesday, June 24th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Exploring a candidate’s professional and entrepreneurial experience during the Step 1 call is essential for aligning their background with franchise opportunities. This session focuses on techniques for asking targeted questions that uncover meaningful insights into a candidate’s skills, goals, and motivations. Attendees will gain practical strategies to foster engaging conversations that build connections and ensure alignment with the ROS® 8-Step Discovery Process.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Assess a Candidate’s Financial Readiness and Timeline in the Step 1 Call
When: Tuesday, July 8th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Assessing a candidate’s financial readiness and timeline during the Step 1 call is critical for ensuring alignment with the ROS® 8-Step Discovery Process. This session equips Recruiters with strategies to ask insightful questions that uncover a candidate’s financial capabilities and goals. Attendees will learn how to evaluate readiness, address potential concerns, and set realistic expectations, fostering productive discussions that support successful recruitment outcomes.
Where: Virtual
How to Conduct a Proper Pipeline Review Call
When: Thursday, July 10th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Conducting a structured and impactful pipeline review call is essential for guiding Recruiters toward improved performance. This session equips Managers with strategies to lead productive discussions that provide valuable insights for both Recruiters and Managers. Attendees will learn best practices for structuring calls, identifying key areas for improvement, avoiding common pitfalls, and driving accountability. By the end, participants will have the tools to conduct thorough and efficient pipeline reviews that support recruitment success.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Assess a Candidate’s Family & Support System
When: Tuesday, July 22nd, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Assessing a candidate’s family and support system during the Step 1 call is a crucial step in evaluating their readiness for franchise ownership. This session focuses on techniques to explore this critical factor, uncovering insights into the level of support candidates have from their personal network. Attendees will learn strategies to engage candidates in meaningful discussions about their support system, ensuring alignment with the demands and opportunities of franchise ownership.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Have Meaningful Conversations with Candidates in the Step 1 Call
When: Tuesday, August 5th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Having meaningful conversations with candidates is essential for building trust and uncovering key insights during the Step 1 call. This session focuses on effectively applying the five buckets framework to guide discussions and structure impactful interactions. Attendees will gain practical strategies to engage candidates, ask the right questions, and gather critical information that supports informed decision-making and alignment within the ROS® 8-Step Discovery Process.
Where: Virtual
All roles – How to Conduct Annual Planning within your Role
When: Tuesday, August 7th, 2025
Time: 10:30 am – 11:30 am CST
Who: All roles
What: Developing a comprehensive recruitment annual plan is essential for long-term success. This session provides best practices for creating a structured plan, starting with brand- specific recruitment goals, and extending through the budgeting process. Attendees will learn how to utilize ROS® template tools to organize key categories commonly involved in recruitment. By the end of the session, participants will be equipped to create a documented plan and budget that keeps their efforts aligned and on track throughout the year.
Where: Virtual
How to Use the 3R’s – Recordings, Ride-Alongs and Role-Plays
When: Thursday, August 14th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Leveraging the ‘3R’s’—Recordings, Ride-Alongs, and Role-Plays—is a powerful approach to enhancing team performance and skill development. This session focuses on analyzing call recordings to identify strengths and opportunities, delivering actionable feedback during ride-alongs, and conducting impactful role-play sessions to build confidence and refine techniques. Attendees will gain practical tools to effectively coach their Recruiters, fostering measurable improvements and sustained growth.
Where: Virtual
Community Blitz Outreach
When: Tuesday, September 9th, 2025
Time: 10:00 am – 12:00 pm CST
Who: All Roles
What: Bring the recruitment team together to re-engage leads who are on hold, closed, or unresponsive. The goal is to re-activate interest and schedule Step 1 calls with a Recruiter by creating meaningful, personalized connections during this focused outreach. This collaborative effort helps maximize lead potential and drive recruitment success.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Execute a Brand Review
When: Tuesday, August 19th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Delivering an effective Brand Review is a critical component of the ROS® 8-Step Discovery Process. This session equips Recruiters with the skills to present the brand’s value proposition with clarity and impact. Attendees will learn how to structure slideshow presentations with an appropriate cadence and seamlessly build on the five-bucket framework established during the Step 1 call. By mastering these techniques, Recruiters can ensure their Brand Reviews resonate with candidates and drive engagement throughout the Discovery Process.
Where: Virtual
How to Hit your Targets and Achieve your Goals
When: Thursday, September 11th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Consistently achieving targets and goals is essential for success in franchise recruitment. This session provides attendees with strategies for effective goal setting, tracking progress, and implementing actionable plans to stay on course. Participants will learn practical techniques to drive recruitment success, exceed expectations, and maintain focus on achieving measurable results.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Explain the 20/60/20 Rule in the Step 1 Call
When: Tuesday, September 16th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Effectively explaining the 20/60/20 rule during the Step 1 call is a key skill for fostering candidate self-awareness and engagement within the ROS® 8-Step Discovery Process. This session equips Recruiters with techniques to clearly articulate the rule, guide candidates in identifying where they see themselves within it and facilitate meaningful discussions that deepen understanding and connection. Attendees will gain strategies to make this concept relatable and impactful, ensuring productive and engaging conversations.
Where: Virtual
How to Leverage Marketing and Lead Generation Tools
When: Monday, September 29th, 2025
Time: 10:30 am – 11:30 am CST
Who: Coordinators
What: Effectively leveraging marketing and lead generation tools is critical for supporting franchise recruitment efforts. This session equips Recruitment Coordinators with strategies to utilize platforms and resources to identify high-quality leads, track engagement, and optimize outreach. Attendees will gain actionable techniques to enhance lead pipelines, improve efficiency, and drive recruitment success.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Navigate the Candidate Questionnaire
When: Tuesday, September 30th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Assessing and conducting the Candidate Questionnaire Call is a pivotal part of Step 3 in the ROS® 8-Step Discovery Process. This session equips Recruiters with the skills to thoroughly review the Confidential Questionnaire, identify key areas for discussion, and ask targeted questions that deepen candidate alignment. Attendees will also learn how to continue building on the five buckets framework established in Step 1, ensuring meaningful and productive conversations that support recruitment objectives.
Where: Virtual
How to use IRPs to Manage your Team
When: Thursday, October 2nd, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Implementing Individual Recruitment Plans (IRPs) is a powerful strategy for aligning teams and achieving recruitment goals. This session equips Managers with the tools and skills needed to effectively utilize IRPs across their entire team—not just with Recruiters. Attendees will learn how to leverage IRPs as a resource for maintaining focus, driving accountability, and ensuring alignment with organizational objectives. By the end of the session, participants will have a clear understanding of how to use IRPs to drive recruitment success and deliver measurable results.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Set Up Next Steps and Confirm Timelines with Candidates in the Step 1 Call
When: Tuesday, October 14th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Setting up next steps and confirming timelines during the Step 1 call is essential for creating clarity and momentum in the ROS® 8-Step Discovery Process. This session focuses on best practices for establishing clear expectations and outlining actionable next steps that align with candidate goals. Attendees will gain strategies to effectively communicate timelines and ensure a seamless transition to subsequent stages, fostering a productive and engaging discovery experience.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Provide Funding Options, Make Introductions to Funding Partners and Presenting a Customized Territory Analysis
When: Tuesday, October 28th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Providing funding options and presenting a customized territory analysis are critical components of Step 4 in the ROS® 8-Step Discovery Process. This session equips Recruiters with the skills to introduce funding partners effectively, explain financing options with clarity, and align territory analyses with candidate goals. Attendees will gain practical strategies to support candidates in making informed financial and market decisions, ensuring confidence and alignment throughout the discovery process.
Where: Virtual
How to Build a High-Performance Recruitment Culture Through Data-Driven Leadership and Empowered Management
When: Thursday, October 30th, 2025
Time: 10:30 am – 11:30 am CST
Who: Executive Sponsors
What: Executive Sponsors will learn how to create a results-driven team environment by leveraging key performance metrics—such as recruitment funnel progression, unit count growth, lead quality, and royalty trends—to drive success. This session emphasizes actionable leadership techniques for fostering accountability, collaboration, and alignment with brand-wide objectives. Sponsors will also gain strategies for coaching Managers to track, interpret, and connect these metrics to franchise growth objectives. By exploring data-driven methods to anticipate and address challenges—such as recruitment timeline trends, lead conversion bottlenecks, and team productivity metrics—participants will be equipped to guide their teams effectively, overcome obstacles, and ensure recruitment efforts support organizational growth goals.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Create a Recap Email after the Step 1 Call
When: Tuesday, November 11th, 2025
Time: 10:30 am – 11:30 am CST
Who: Executive Sponsors
What: Crafting a clear and concise recap email after the Step 1 call is vital for maintaining momentum and reinforcing key takeaways in the ROS® 8-Step Discovery Process. This session focuses on best practices for summarizing key points discussed during the call, outlining next steps, and ensuring alignment with the candidate’s expectations. Attendees will gain techniques to create impactful follow-up emails that foster engagement and keep the discovery process on track.
Where: Virtual
How to Use Personality Profiles in the Recruitment Process
When: Thursday, November 13th, 2025
Time: 10:30 am – 11:30 am CST
Who: All roles
What: Understanding the use of personality profiles is essential for enhancing communication and building effective relationships with candidates and team members. This session provides insights into how to interpret various profile systems and adapt your approach to meet the unique needs of each candidate. Attendees will learn practical strategies to apply these insights throughout the ROS® Process and onboarding, ensuring stronger connections and successful outcomes.
Where: Virtual
How to Improve Lead Engagement
When: Tuesday, November 18th, 2025
Time: 10:30 am – 11:30 am CST
Who: Appointment Setters
What: Enhancing lead engagement is essential for driving success in franchise development. This session equips Appointment Setters with techniques to build personalized outreach strategies, craft meaningful follow-ups, and maintain consistent communication to foster interest. Attendees will gain actionable insights to improve lead responsiveness, strengthen candidate connections, and secure more successful Step 1 appointments.
Where: Virtual
How to Better Manage Your Time and Help Your Team with Time Management
When: Thursday, November 20th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Effective time management is crucial for personal productivity and team success. This session provides practical strategies to help attendees prioritize tasks, organize workflows, and identify time-wasting activities. Participants will also learn techniques to foster better time management within their teams, driving efficiency and alignment with organizational goals. By the end, attendees will be equipped with tools to boost productivity and achieve consistent results.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Walk a Candidate Through the Franchise Disclosure Document
When: Tuesday, December 2nd, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Effectively guiding candidates through the Franchise Disclosure Document (FDD) is a critical component of Step 5 in the ROS® 8-Step Discovery Process. This session focuses on explaining key elements of the FDD, including company background, financials, investment breakdowns, and mutual obligations. Attendees will gain the skills to present the FDD with clarity, address candidate questions confidently, and ensure candidates fully understand the document’s details to support informed decision-making.
Where: Virtual
Community Blitz Outreach
When: Wednesday, December 3rd, 2025
Time: 10:00 am – 12:00 pm CST
Who: All Roles
What: Bring the recruitment team together to re-engage leads who are on hold, closed, or unresponsive. The goal is to re-activate interest and schedule Step 1 calls with a Recruiter by creating meaningful, personalized connections during this focused outreach. This collaborative effort helps maximize lead potential and drive recruitment success.
Where: Virtual
How to Understand your Role in the Discovery Process
When: Tuesday, December 11th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Understanding your role in the Discovery Process is essential for effective collaboration and recruitment success. This session focuses on identifying when and how to engage at each step of the process, ensuring meaningful interactions with candidates and team members. Attendees will gain strategies to provide support, determine the right moments for involvement, and take actions that drive results. By the end, participants will have a clear framework for contributing to the Discovery Process and achieving team goals.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Prepare Candidates for Discovery Day, Signing the Award Letter and Signing of the Franchise Agreement
When: Tuesday, December 16th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Preparing candidates for Discovery Day, signing the Award Letter, and finalizing the Franchise Agreement are pivotal steps in the ROS® 8-Step Discovery Process. This session equips Recruiters with best practices for addressing loose ends, ensuring candidates are fully prepared for Discovery Day, and facilitating a smooth transition through the final stages of the process. Attendees will gain the tools and techniques needed to guide candidates confidently, ensuring a seamless and successful conclusion to their recruitment journey.
Where: Virtual
Interested in recruitment training for your brand?
The training and education opportunities for franchise recruitment are provided exclusively for ROS® Brand Partners. If you are a franchisor interested in a proven recruitment solution, including our highly effective classes, let’s discuss joining our community as a Brand Partner.
Register for Brand Partner Training
All courses are exclusively reserved for ROS® Brand Partners.
Registration is as easy as 1-2-3
- Fill out the form for each class you plan to attend. If you are registering your team, fill out the form for each person.
- Look for confirmation details from Jenny as the training approaches. If you need to cancel or have a question, email Jenny.
- Add the dates to your calendar and prepare to take your recruitment game to the next level!
We Get Franchise Recruitment.