One Empty Chair. Zero Room for Error.
How Christian Brothers Automotive transformed a new-hire challenge into a top-tier recruiter – with ROS®
“We’ve had a handful of new recruiters join the team over the past few years, every single one of them new to franchise development and sales. ROS is a proven framework that we give our recruiters day one so they understand clearly what wins and losses look like and have a guide on how to execute within each step with excellence.”
— Brad Fink, Chief Growth Officer, Christian Brothers Automotive
From Record Growth to Recruitment Crisis—and Back Again
How Keyrenter Property Management Escaped the Emerging Brand Trap
“ROS® didn’t just help us recover; they helped us build momentum, restore confidence, and ultimately achieve a goal many believed was out of reach.”
— Nate Tew, CEO, Keyrenter Property Management
Brooklyn Robot Foundry, founded by Jenny Young, is a shining example of how passion and a methodical approach can turn a small initial dream into a growing franchise.
Jenny’s engineering background and excitement for hands-on learning inspired her to create a space where kids in New York City could explore and tinker.
“I never shy away from embracing and talking about the past and what’s led us to this point… there are experiences that are really, really challenging in life, and they shape us, but they lead us…we gain strength through those challenges.”
– Nate Tew, CEO | Keyrenter Property Management
“What has been impactful is the quality of the candidate that has come in. Prior to working with ROS®, we made some mistakes, and they were very costly. It’s harder to undo mistakes than it is to bring people in, and so the people we brought in will be much more impactful long term.”
– Tom Gardiner, CEO | Nautical Boat Clubs
“Without having ROS®…I wouldn’t have seen the success that I saw as early as I did. I wouldn’t have had the confidence as early as I did to jump in and start taking calls and start moving people toward their dream of business ownership. I’m grateful for the process, and it’s ultimately created a system that the candidate does not feel like I’m selling them something.”
– Dan Brass, Franchise Development Manager | Christian Brothers Automotive
“We had a great brand and a great business model, but what we were missing was a process and the consistency we needed to hit our signing goal year after year. The Recruitment Operating System® offered that. They took their time with us to see where we were missing the mark, helped us understand the power of utilizing this process, and trained our team, but most importantly, coached me to help us reach our goal.”
– Doug Dwyer, Chief Stewardship Officer (CSO)| DreamMaker Bath & Kitchen
“We also knew we were at a point where we needed to expand the team because our goal became 100 new signings a year. We did not have a process to train people, and with the help of CGIF, we have now trained and onboarded four successful new recruiters within the past year. “
– Eric Steward, Director of Franchise Recruiting | Pillar To Post Home Inspectors
“If someone wants to professionalize their recruitment and development into something they can really count on for long term sustainable success, look no further than ROS® Powered by CGI Franchise.”
– Dustin Hansen, Former CEO | InXpress Americas
“In 2023, our company has the goal of reaching 300 units. What CGI Franchise has provided for us is a road map to be able to achieve that goal and test our improvement along the way,” shared Fink after fully implementing ROS®. “ROS® allowed us to qualify leads more effectively, bring more quality people into discovery days, and improve our rate of franchise signings by nearly 100% in the first year.”
– Brad Fink, VP of Leadership & Franchise Development | Christian Brothers Automotive
“It’s key to have confidence in the franchise recruitment process to focus on other aspects of the company. And ROS® is the key foundational piece.”
– Darin Hicks, Former COO | City Wide
We Get Franchise Recruitment.