Last year CGI Franchise performed a Franchise Leadership & Development Conference Mystery Shop. We made some adjustments to the assessments we have done before and the results opened our eyes!
We shared our key findings in our Pre-Engagement is Critical to Successful Franchisee Recruitment article for Franchising.com. Click here to read the article.
If you would like more information or would like to assess what these metrics mean to your brand and how you can improve your recruitment process contact us.