ROS Academy™ Training Schedule
ROS® delivers training with strategies proven to grow your franchise
The ROS Academy 2025 Training Dates are below. All courses are exclusively for our Brand Partners.
ROS® Discovery Process Education and Training Series – How to Prepare for the Step 1
When: Tuesday, January 7th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Effective preparation is the foundation of a successful Step 1 call within the ROS® 8-Step Discovery Process. This session focuses on equipping Recruiters with the tools and techniques needed to ensure Step 1 readiness. Key topics include developing and utilizing a pre-call checklist, creating engaging icebreakers, and analyzing candidate backgrounds to tailor conversations effectively. By mastering these preparation strategies, Recruiters can set the tone for productive and meaningful interactions that align with recruitment objectives.
Where: Virtual
How to Execute the FDD Renewal
When: Monday, January 13th, 2025
Time: 10:30 am – 11:30 am CST
Who: All Rolles
What: Ensuring a smooth and efficient FDD renewal process is essential for maintaining compliance and supporting brand growth. This session provides all Brand Partner Team Members with a comprehensive overview of the 2025 FDD renewal process, including the use of the FDD Renewal Tracker, key milestones in the Renewal Timeline, and state-specific requirements. Attendees will gain practical insights and actionable strategies to streamline the renewal process and ensure alignment with regulatory standards.
Where: Virtual
How to Conduct a Proper Pipeline Review Call
When: Thursday, January 16th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Conducting effective pipeline review calls is critical for guiding Recruiters toward improved performance and strategic alignment. This session equips Managers with techniques to structure impactful conversations, ensuring both Recruiters and Managers gain valuable insights from their discussions. Key topics include identifying areas for improvement, implementing best practices, and avoiding common pitfalls. Attendees will also learn actionable methods to foster accountability, drive productivity, and maintain a consistent focus on achieving recruitment goals.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Execute a Brand Review
When: Monday, January 21st, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Delivering an effective Brand Review is a critical component of the ROS® 8-Step Discovery Process. This session equips Recruiters with the skills to present the brand’s value proposition with clarity and impact. Attendees will learn how to structure slideshow presentations with an appropriate cadence and seamlessly build on the five buckets framework established during the Step 1 call. By mastering these techniques, Recruiters can ensure their Brand Reviews resonate with candidates and drive engagement throughout the Discovery Process.
Where: Virtual
How to Master the Art of Appointment Setting
When: Tuesday, January 28th, 2025
Time: 10:30 am – 11:30 am CST
Who: Appointment Setters
What: Securing quality appointments is a vital skill for driving successful recruitment efforts. This session focuses on equipping Appointment Setters with proven strategies to engage leads effectively. Key topics include crafting compelling outreach messages, communicating with confidence, and implementing a structured follow-up process. Attendees will gain practical techniques to consistently book high-quality appointments, foster stronger engagement, and build momentum in the recruitment pipeline.
Where: Virtual
How to Leverage the Executive Weekly Report and Metrics to Drive Data-Driven Recruitment Decisions and Strategic Brand Growth
When: Thursday, January 30th, 2025
Time: 10:30 am – 11:30 am CST
Who: Executive Sponsors
What: Understanding and leveraging the Executive Weekly Report is essential for Executive Sponsors to align recruitment efforts with overall brand growth. This session focuses on analyzing key metrics—such as recruitment funnel performance, unit count, royalty trends, and system-wide sales—across multiple dimensions to identify trends, connect data points, and prioritize decisions that drive franchise expansion and profitability. Attendees will learn practical techniques for interpreting data, uncovering growth opportunities, and fostering team accountability to ensure actions directly support long-term organizational goals.
Where: Virtual
How to Monitor and Keep Track of Metrics within Recruitment
When: Monday, February 3rd, 2025
Time: 10:30 am – 11:30 am CST
Who: Coordinators
What: Monitoring and tracking key metrics is essential for ensuring alignment with recruitment goals and driving team success. This session provides Recruitment Coordinators with practical tools and techniques for organizing data, analyzing performance indicators, and identifying actionable insights. Attendees will learn how to manage metrics proactively, enabling them to support their teams effectively and contribute to achieving organizational objectives.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Make Strong Impressions and Set the Tone for the Step 1 Call
When: Tuesday, February 4th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Making a strong first impression is critical for building trust and setting the tone for a productive Step 1 call in the ROS® 8-Step Discovery Process. This session focuses on best practices for creating a positive candidate experience by establishing trust, demonstrating professionalism, and fostering engagement from the outset. Attendees will gain actionable strategies to ensure their Step 1 calls build rapport and lay the foundation for successful candidate interactions.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Navigate the Candidate Questionnaire
When: Tuesday, February 18th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Assessing and conducting the Candidate Questionnaire Call is a pivotal part of Step 3 in the ROS® 8-Step Discovery Process. This session equips Recruiters with the skills to thoroughly review the Confidential Questionnaire, identify key areas for discussion, and ask targeted questions that deepen candidate alignment. Attendees will also learn how to continue building on the five buckets framework established in Step 1, ensuring meaningful and productive conversations that support recruitment objectives.
Where: Virtual
How to Review and Use the Executive Weekly Report
When: Thursday, February 20th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Reviewing and interpreting the Executive Weekly Report is essential for tracking key performance metrics and identifying trends. This session provides actionable strategies for uncovering insights, prioritizing tasks, and making informed, data-driven decisions. Attendees will gain the skills to leverage the report effectively, enabling them to enhance team performance and align efforts with strategic goals.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Build Rapport Quickly During the Step 1 Call
When: Tuesday, March 4th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Building rapport quickly is a critical skill for ensuring a smooth and successful Step 1 call within the ROS® 8-Step Discovery Process. This session focuses on equipping Recruiters with techniques to create strong initial connections with candidates. Attendees will explore best practices for establishing trust, fostering engagement, and setting the tone for meaningful and productive conversations that align with recruitment objectives.
Where: Virtual
How to Use Personality Profiles in the Recruitment Process
When: Thursday, March 6th, 2025
Time: 10:30 am – 11:30 am CST
Who: All roles
What: Understanding the use of personality profiles is essential for enhancing communication and building effective relationships with candidates and team members. This session provides insights into how to interpret various profile systems and adapt your approach to meet the unique needs of each candidate. Attendees will learn practical strategies to apply these insights throughout the ROS® Process and onboarding, ensuring stronger connections and successful outcomes.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Provide Funding Options, Make Introductions to Funding Partners and Presenting a Customized Territory Analysis
When: Tuesday, March 18th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Providing funding options and presenting a customized territory analysis are critical components of Step 4 in the ROS® 8-Step Discovery Process. This session equips Recruiters with the skills to introduce funding partners effectively, explain financing options with clarity, and align territory analyses with candidate goals. Attendees will gain practical strategies to support candidates in making informed financial and market decisions, ensuring confidence and alignment throughout the discovery process.
Where: Virtual
How to Prepare the Item 19 and FDD to Use as a Sales Tool
When: Thursday, March 20th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: It is essential to review the FDD and use it as a tool while collaborating with a candidate. During this session, participants will review the renewal process and learn the different parts of the FDD including how to best use Item 19 as a sales tool.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Clearly State the Purpose of the Step 1 Call
When: Tuesday, April 1st, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Clearly articulating the purpose of the Step 1 call is essential for establishing trust and setting the stage for a productive conversation within the ROS® 8-Step Discovery Process. This session focuses on equipping Recruiters with best practices to effectively communicate expectations, build rapport, and engage candidates from the outset. Attendees will learn techniques to create clarity and alignment, ensuring a successful and meaningful initial interaction.
Where: Virtual
How to be Efficient with Time Management and Project Timelines
When: Monday, April 7th, 2025
Time: 10:30 am – 11:30 am CST
Who: Coordinators
What: Mastering time management and effectively managing project timelines are critical skills for Recruitment Coordinators. This session provides practical tools to optimize scheduling, prioritize tasks, and track project milestones. Attendees will explore techniques for streamlining workflows, reducing inefficiencies, and ensuring timely completion of recruitment-related projects. By the end, participants will be equipped to manage their responsibilities with greater efficiency and confidence, driving better outcomes for their teams and candidates.
Where: Virtual
How to Manage the Sales Process Effectively and Efficiently
When: Thursday, April 10th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Managing the sales process precisely and efficiently is critical for achieving consistent results. This session focuses on strategies to prioritize leads, streamline workflows, and maintain clear communication throughout the sales cycle. Attendees will gain actionable tools and techniques to accelerate deal closures and enhance overall sales performance.
Where: Virtual
How to Overcome Appointment Setting Challenges
When: Monday, April 21st, 2025
Time: 10:30 am – 11:30 am CST
Who: Appointment Setters
What: Overcoming challenges in appointment setting is essential for driving success in franchise recruitment. This session provides strategies to refine outreach techniques, develop a structured appointment setting process, and maintain persistence in engaging candidates. Attendees will leave with actionable solutions to enhance Step 1 appointment success rates and build stronger candidate connections.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Walk a Candidate Through the Franchise Disclosure Document
When: Tuesday, April 29th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Effectively guiding candidates through the Franchise Disclosure Document (FDD) is a critical component of Step 5 in the ROS® 8-Step Discovery Process. This session focuses on explaining key elements of the FDD, including company background, financials, investment breakdowns, and mutual obligations. Attendees will gain the skills to present the FDD with clarity, address candidate questions confidently, and ensure candidates fully understand the document’s details to support informed decision-making.
Where: Virtual
How to Align Recruitment Strategies with Organizational Growth Objectives
When: Wednesday, April 30th, 2025
Time: 10:30 am – 11:30 am CST
Who: Executive Sponsors
What: Executive Sponsors will explore methods for aligning recruitment outcomes with critical metrics such as royalty trends, unit growth, and system-wide sales. The session emphasizes creating a recruitment strategy that directly supports the franchisor’s broader financial and operational goals.
Where: Virtual
How to Generate Leads and Find the Right Profile
When: Thursday, May 8th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Generating high-quality leads and identifying the ideal candidate are essential skills for building a strong recruitment pipeline. This session explores effective strategies for leveraging tools, platforms, and outreach techniques to target and attract the right audience. Attendees will gain actionable insights to focus their efforts on the most promising opportunities, ensuring a robust and efficient lead-generation process.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Introduce and Review the 8-Step Discovery Process in the Step 1 Call
When: Tuesday, May 13th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Introducing and reviewing the ROS® 8-Step Discovery Process during the Step 1 call is critical for setting expectations and building candidate engagement. This session focuses on best practices for clearly outlining the steps, aligning them with candidate goals, and fostering interest from the outset. Attendees will gain strategies to confidently guide candidates through the process, ensuring a strong foundation for the recruitment journey.
Where: Virtual
Neuroscience of the Candidate Experience and How to Understand and Work with Candidates through the Process
When: Tuesday, May 20th, 2025
Time: 10:30 am – 11:30 am CST
Who: All roles
What: Introducing and reviewing the ROS® 8-Step Discovery Process during the Step 1 call is critical for setting expectations and building candidate engagement. This session focuses on best practices for clearly outlining the steps, aligning them with candidate goals, and fostering interest from the outset. Attendees will gain strategies to confidently guide candidates through the process, ensuring a strong foundation for the recruitment journey.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Prepare Candidates for Discovery Day, Signing the Award Letter and Signing of the Franchise Agreement
When: Tuesday, May 27th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Preparing candidates for Discovery Day, signing the Award Letter, and finalizing the Franchise Agreement are pivotal steps in the ROS® 8-Step Discovery Process. This session equips Recruiters with best practices for addressing loose ends, ensuring candidates are fully prepared for Discovery Day, and facilitating a smooth transition through the final stages of the process. Attendees will gain the tools and techniques needed to guide candidates confidently, ensuring a seamless and successful conclusion to their recruitment journey.
Where: Virtual
How to be as Efficient as Possible during Steps 6-8 of the Discovery Process
When: Monday, June 9th, 2025
Time: 10:30 am – 11:30 am CST
Who: Coordinators
What: Maximizing efficiency during Steps 6-8 of the ROS® Discovery Process is essential for ensuring a seamless candidate experience. This session equips Recruitment Coordinators with strategies to streamline Discovery Day preparation, manage clear and effective communication around Award Letters, and facilitate a smooth transition into the Franchise Agreement and onboarding process. Attendees will gain actionable insights and tools to optimize their workflow, supporting candidates confidently through the final stages of the recruitment journey.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Fill the Five Buckets by Asking Open-Ended Questions in the Step 1 Call
When: Tuesday, June 10th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Asking open-ended questions is a powerful technique for gathering meaningful insights and filling the five buckets during the Step 1 call in the ROS® 8-Step Discovery Process. This session focuses on equipping Recruiters with best practices for crafting thoughtful questions that encourage candidates to share their goals, motivations, and concerns. Attendees will learn strategies to foster deeper engagement and ensure a productive and impactful Step 1 call that lays the foundation for successful recruitment.
Where: Virtual
How to Review and Understand Department Financials
When: Thursday, June 12th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Reviewing and understanding department financials is essential for gaining insights into performance and optimizing resource allocation. This session focuses on interpreting key financial metrics, analyzing common reports, and identifying trends and opportunities for improvement. Attendees will gain practical strategies to make informed decisions that drive departmental success and align with broader organizational goals.
Where: Virtual
How to Establish Communication Strategies for Effective Appointment Setting
When: Tuesday, June 17th, 2025
Time: 10:30 am – 11:30 am CST
Who: Appointment Setters
What: Establishing effective communication strategies is key to achieving appointment-setting success in franchise recruitment. This session provides attendees with techniques for crafting tailored messages, utilizing multiple communication channels, and building rapport to engage candidates effectively. Participants will learn actionable methods to streamline communication processes and secure high-quality Step 1 appointments with confidence and consistency.
Where: Virtual
How to Provide Strategic Oversight in the ROS® 8-Step Discovery Process
When: Thursday, June 19th, 2025
Time: 10:30 am – 11:30 am CST
Who: Executive Sponsors
What: Effective oversight requires tracking performance data throughout the ROS® 8-Step Discovery Process. Executive Sponsors will learn how to use recruitment metrics to identify bottlenecks, evaluate team effectiveness, and align the process with metrics like lead-to-deal conversion rates and overall system growth.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Explore a Candidate’s Professional and Entrepreneurial Experience in the Step 1 Call
When: Tuesday, June 24th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Exploring a candidate’s professional and entrepreneurial experience during the Step 1 call is essential for aligning their background with franchise opportunities. This session focuses on techniques for asking targeted questions that uncover meaningful insights into a candidate’s skills, goals, and motivations. Attendees will gain practical strategies to foster engaging conversations that build connections and ensure alignment with the ROS® 8-Step Discovery Process.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Assess a Candidate’s Financial Readiness and Timeline in the Step 1 Call
When: Tuesday, July 8th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Assessing a candidate’s financial readiness and timeline during the Step 1 call is critical for ensuring alignment with the ROS® 8-Step Discovery Process. This session equips Recruiters with strategies to ask insightful questions that uncover a candidate’s financial capabilities and goals. Attendees will learn how to evaluate readiness, address potential concerns, and set realistic expectations, fostering productive discussions that support successful recruitment outcomes.
Where: Virtual
How to Conduct a Proper Pipeline Review Call
When: Thursday, July 10th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Conducting a structured and impactful pipeline review call is essential for guiding Recruiters toward improved performance. This session equips Managers with strategies to lead productive discussions that provide valuable insights for both Recruiters and Managers. Attendees will learn best practices for structuring calls, identifying key areas for improvement, avoiding common pitfalls, and driving accountability. By the end, participants will have the tools to conduct thorough and efficient pipeline reviews that support recruitment success.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Assess a Candidate’s Family & Support System
When: Tuesday, July 22nd, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Assessing a candidate’s family and support system during the Step 1 call is a crucial step in evaluating their readiness for franchise ownership. This session focuses on techniques to explore this critical factor, uncovering insights into the level of support candidates have from their personal network. Attendees will learn strategies to engage candidates in meaningful discussions about their support system, ensuring alignment with the demands and opportunities of franchise ownership.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Have Meaningful Conversations with Candidates in the Step 1 Call
When: Tuesday, August 5th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Having meaningful conversations with candidates is essential for building trust and uncovering key insights during the Step 1 call. This session focuses on effectively applying the five buckets framework to guide discussions and structure impactful interactions. Attendees will gain practical strategies to engage candidates, ask the right questions, and gather critical information that supports informed decision-making and alignment within the ROS® 8-Step Discovery Process.
Where: Virtual
How to Use the 3R’s – Recordings, Ride-Alongs and Role-Plays
When: Thursday, August 14th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Leveraging the ‘3R’s’—Recordings, Ride-Alongs, and Role-Plays—is a powerful approach to enhancing team performance and skill development. This session focuses on analyzing call recordings to identify strengths and opportunities, delivering actionable feedback during ride-alongs, and conducting impactful role-play sessions to build confidence and refine techniques. Attendees will gain practical tools to effectively coach their Recruiters, fostering measurable improvements and sustained growth.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Execute a Brand Review
When: Tuesday, August 19th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Delivering an effective Brand Review is a critical component of the ROS® 8-Step Discovery Process. This session equips Recruiters with the skills to present the brand’s value proposition with clarity and impact. Attendees will learn how to structure slideshow presentations with an appropriate cadence and seamlessly build on the five-bucket framework established during the Step 1 call. By mastering these techniques, Recruiters can ensure their Brand Reviews resonate with candidates and drive engagement throughout the Discovery Process.
Where: Virtual
How to Hit your Targets and Achieve your Goals
When: Thursday, September 11th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Consistently achieving targets and goals is essential for success in franchise recruitment. This session provides attendees with strategies for effective goal setting, tracking progress, and implementing actionable plans to stay on course. Participants will learn practical techniques to drive recruitment success, exceed expectations, and maintain focus on achieving measurable results.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Explain the 20/60/20 Rule in the Step 1 Call
When: Tuesday, September 16th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Effectively explaining the 20/60/20 rule during the Step 1 call is a key skill for fostering candidate self-awareness and engagement within the ROS® 8-Step Discovery Process. This session equips Recruiters with techniques to clearly articulate the rule, guide candidates in identifying where they see themselves within it and facilitate meaningful discussions that deepen understanding and connection. Attendees will gain strategies to make this concept relatable and impactful, ensuring productive and engaging conversations.
Where: Virtual
How to Leverage Marketing and Lead Generation Tools
When: Monday, September 29th, 2025
Time: 10:30 am – 11:30 am CST
Who: Coordinators
What: Effectively leveraging marketing and lead generation tools is critical for supporting franchise recruitment efforts. This session equips Recruitment Coordinators with strategies to utilize platforms and resources to identify high-quality leads, track engagement, and optimize outreach. Attendees will gain actionable techniques to enhance lead pipelines, improve efficiency, and drive recruitment success.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Navigate the Candidate Questionnaire
When: Tuesday, September 30th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Assessing and conducting the Candidate Questionnaire Call is a pivotal part of Step 3 in the ROS® 8-Step Discovery Process. This session equips Recruiters with the skills to thoroughly review the Confidential Questionnaire, identify key areas for discussion, and ask targeted questions that deepen candidate alignment. Attendees will also learn how to continue building on the five buckets framework established in Step 1, ensuring meaningful and productive conversations that support recruitment objectives.
Where: Virtual
How to use IRPs to Manage your Team
When: Thursday, October 2nd, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Implementing Individual Recruitment Plans (IRPs) is a powerful strategy for aligning teams and achieving recruitment goals. This session equips Managers with the tools and skills needed to effectively utilize IRPs across their entire team—not just with Recruiters. Attendees will learn how to leverage IRPs as a resource for maintaining focus, driving accountability, and ensuring alignment with organizational objectives. By the end of the session, participants will have a clear understanding of how to use IRPs to drive recruitment success and deliver measurable results.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Set Up Next Steps and Confirm Timelines with Candidates in the Step 1 Call
When: Tuesday, October 14th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Setting up next steps and confirming timelines during the Step 1 call is essential for creating clarity and momentum in the ROS® 8-Step Discovery Process. This session focuses on best practices for establishing clear expectations and outlining actionable next steps that align with candidate goals. Attendees will gain strategies to effectively communicate timelines and ensure a seamless transition to subsequent stages, fostering a productive and engaging discovery experience.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Provide Funding Options, Make Introductions to Funding Partners and Presenting a Customized Territory Analysis
When: Tuesday, October 28th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Providing funding options and presenting a customized territory analysis are critical components of Step 4 in the ROS® 8-Step Discovery Process. This session equips Recruiters with the skills to introduce funding partners effectively, explain financing options with clarity, and align territory analyses with candidate goals. Attendees will gain practical strategies to support candidates in making informed financial and market decisions, ensuring confidence and alignment throughout the discovery process.
Where: Virtual
How to Build a High-Performance Recruitment Culture Through Data-Driven Leadership and Empowered Management
When: Thursday, October 30th, 2025
Time: 10:30 am – 11:30 am CST
Who: Executive Sponsors
What: Executive Sponsors will learn how to create a results-driven team environment by leveraging key performance metrics—such as recruitment funnel progression, unit count growth, lead quality, and royalty trends—to drive success. This session emphasizes actionable leadership techniques for fostering accountability, collaboration, and alignment with brand-wide objectives. Sponsors will also gain strategies for coaching Managers to track, interpret, and connect these metrics to franchise growth objectives. By exploring data-driven methods to anticipate and address challenges—such as recruitment timeline trends, lead conversion bottlenecks, and team productivity metrics—participants will be equipped to guide their teams effectively, overcome obstacles, and ensure recruitment efforts support organizational growth goals.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Create a Recap Email after the Step 1 Call
When: Tuesday, November 11th, 2025
Time: 10:30 am – 11:30 am CST
Who: Executive Sponsors
What: Crafting a clear and concise recap email after the Step 1 call is vital for maintaining momentum and reinforcing key takeaways in the ROS® 8-Step Discovery Process. This session focuses on best practices for summarizing key points discussed during the call, outlining next steps, and ensuring alignment with the candidate’s expectations. Attendees will gain techniques to create impactful follow-up emails that foster engagement and keep the discovery process on track.
Where: Virtual
How to Use Personality Profiles in the Recruitment Process
When: Thursday, November 13th, 2025
Time: 10:30 am – 11:30 am CST
Who: All roles
What: Understanding the use of personality profiles is essential for enhancing communication and building effective relationships with candidates and team members. This session provides insights into how to interpret various profile systems and adapt your approach to meet the unique needs of each candidate. Attendees will learn practical strategies to apply these insights throughout the ROS® Process and onboarding, ensuring stronger connections and successful outcomes.
Where: Virtual
How to Improve Lead Engagement
When: Tuesday, November 18th, 2025
Time: 10:30 am – 11:30 am CST
Who: Appointment Setters
What: Enhancing lead engagement is essential for driving success in franchise development. This session equips Appointment Setters with techniques to build personalized outreach strategies, craft meaningful follow-ups, and maintain consistent communication to foster interest. Attendees will gain actionable insights to improve lead responsiveness, strengthen candidate connections, and secure more successful Step 1 appointments.
Where: Virtual
How to Better Manage Your Time and Help Your Team with Time Management
When: Thursday, November 20th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Effective time management is crucial for personal productivity and team success. This session provides practical strategies to help attendees prioritize tasks, organize workflows, and identify time-wasting activities. Participants will also learn techniques to foster better time management within their teams, driving efficiency and alignment with organizational goals. By the end, attendees will be equipped with tools to boost productivity and achieve consistent results.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Walk a Candidate Through the Franchise Disclosure Document
When: Tuesday, December 2nd, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Effectively guiding candidates through the Franchise Disclosure Document (FDD) is a critical component of Step 5 in the ROS® 8-Step Discovery Process. This session focuses on explaining key elements of the FDD, including company background, financials, investment breakdowns, and mutual obligations. Attendees will gain the skills to present the FDD with clarity, address candidate questions confidently, and ensure candidates fully understand the document’s details to support informed decision-making.
Where: Virtual
How to Understand your Role in the Discovery Process
When: Tuesday, December 11th, 2025
Time: 10:30 am – 11:30 am CST
Who: Managers
What: Understanding your role in the Discovery Process is essential for effective collaboration and recruitment success. This session focuses on identifying when and how to engage at each step of the process, ensuring meaningful interactions with candidates and team members. Attendees will gain strategies to provide support, determine the right moments for involvement, and take actions that drive results. By the end, participants will have a clear framework for contributing to the Discovery Process and achieving team goals.
Where: Virtual
ROS® Discovery Process Education and Training Series – How to Prepare Candidates for Discovery Day, Signing the Award Letter and Signing of the Franchise Agreement
When: Tuesday, December 16th, 2025
Time: 10:30 am – 11:30 am CST
Who: Recruiters
What: Preparing candidates for Discovery Day, signing the Award Letter, and finalizing the Franchise Agreement are pivotal steps in the ROS® 8-Step Discovery Process. This session equips Recruiters with best practices for addressing loose ends, ensuring candidates are fully prepared for Discovery Day, and facilitating a smooth transition through the final stages of the process. Attendees will gain the tools and techniques needed to guide candidates confidently, ensuring a seamless and successful conclusion to their recruitment journey.
Where: Virtual
Interested in recruitment training for your brand?
The training and education opportunities for franchise recruitment are provided exclusively for ROS® Brand Partners. If you are a franchisor interested in a proven recruitment solution, including our highly effective classes, let’s discuss joining our community as a Brand Partner.
Register for Brand Partner Training
All courses are exclusively reserved for ROS® Brand Partners.
Registration is as easy as 1-2-3
- Fill out the form for each class you plan to attend. If you are registering your team, fill out the form for each person.
- Look for confirmation details from Jenny as the training approaches. If you need to cancel or have a question, email Jenny.
- Add the dates to your calendar and prepare to take your recruitment game to the next level!
We Get Franchise Recruitment.